Thursday, April 4, 2019
Employee performance appraisal theories and techniques
Employee proceeding assessment theories and techniques motion idea is to respect and evaluate the feat of employees towards the preys of the organisation. act approximation has now go a truly weighty scatter of human resource steering. Performance approximation is the creation for other personnel programs in m all of the organisations exchangeable counselling, salary administration, or personnel planning. With the decline of c arrs in organisation, HRM techniques much(prenominal) as effect appraisal has turn to a greater extent important in motivating and controlling the computeforce. judgment is now seen by some commentators as being much more significant in maintaining employee loyalty and commitment than in directly managing mathematical operation (Bowles and Coates, 1993). Use of work appraisal gives the manager opportunity to change corporate values which are important instrument in control process. Thus we find a growing use of appraisal bodys for non- managerial employees that are based on social, attitudinal and trait attributes (Townley, 1989). Employees are now being appraised not only on objective measures such as attendance, productivity and quality but withal on subjective measures such as flexibility, loyalty and so on deed appraisal helps in increasing the efficiency of workforce which in criminal helps in achieving the objectives set by an organisation.Performance appraisal is one of the most important components in the organized approach of Human Resource Management. Performance appraisal is the process of assessing and evaluating the doing of employees gibe to the objectives of the organisation. Performance appraisal is defined as a cognitive process which involves the regular use of recorded assessment of an somebodys performance and potential (Phil foresightful (1986). Performance Appraisal Revisited. 2nd ed. London IPM development and Advisory Services. 5.). A primary aim of the performance appraisal is to measure the performance of an psyche against the granted objectives. Performance appraisal includes the employees, management, supervisors and the units those are most responsible in the organisation. Manual staffs such as skilled employees and employees with technical duties are also subject to appraisal. Many organisations use performance appraisal plane for other personnel programs, handle counselling, salary administration, promotions or personnel planning etc. It acts as a means of communication mingled with the boss and the sub ordinates required by the company or organisation. There are many realizable uses of performance appraisal, but a wise user of the technique forget choose among the possibilities and confine performance appraisal to those activities that result meet limited, specific goals (Patricia King (1984). Performance meanning and Appraisal. New York McGraw-Hill. 7.). Performance appraisal system helps in measuring the performance of individuals against the set objectives of the organisation and the tasks allow ford to an individual, and honouring them accordingly. It is also the basis for recruiting the naked as a jaybird people, provide feed back, increase motivation, identify potential, study the skills of the employees, training to be provided according to the objectives and the work given and let people know that what is expected from them against the organisation and solve the tune problems. A change in payment systems has also helped in growth and development of performance appraisal. Reward systems and increased use of meritoriousness and performance have been associated with the development of performance appraisal. It would be clear that performance appraisal practices those are run from past ten years or so may be effective in many organisations today. New developments has reduced the role of performance appraisal, they now are being utilise as a measure to achieve organisational objectives, considerable experimen tation and innovation. In fact performance appraisal has become more wide spread. New forms of appraisals have also been developed.Development of performance appraisalInformal system of performance appraisal exists as long as people work together evaluation of employees at work is the universal tendency. The history of formal system of performance appraisal is short. With the new developments performance appraisal has become an important element of human resource management. Wide ranges of methods are used to conduct the performance appraisals such as from ranking schemes and competency based systems to complex behaviourally anchored rating schemes. Performance appraisals genius is mostly based on the objectives of management and the available resources for commitment. Simpler ranking and rating schemes are adopted by the small organisations with limited HR expertise, where as schemes such as competency based and 360o appraisal are adopted by the larger organisations. Most of the m anagements use only one type of appraisal system. most organisations provide the choice for employees about methods in how they should be appraised. Few organisations adopt multiple systems to separate reward and non reward aspects of appraisal and different systems to different occupational groups and different parts of the organisation.Appraisal SystemsAppraisal system formulates the review part of the performance cycle. Appraisal systems are designed on a central basis by personnel function, each manager evaluate the performance of their staff on an annual, six-monthly or even quarterly basis. Traditionally appraisal system has been applicable to the staff those are in higher management and supervisory positions, but with new developments it has also applicable even to the clerical staff and secretarial staff. Appraisal systems are been applicable in all the parts of the organisation for the better performance of the employees. It tends to assess the performance of the employees and reward them accordingly.Appraisal system can be used to identify the problems and improve current performance, provide feedback. It also can be used to set the organisation objectives, provide information to the HR personnel, filling process and as a reward or punishments. Appraisal can be divided into ternion categories, reward reviews, potential reviews, and performance reviews, and the appraisal system should satisfy at least one of those. double-decker should be very careful in reviewing the primary purpose of the appraisal system.Source www.rose.edu/faculty/bperryman/f6.pdfPerformance Appraisal Methods and TechniquesThe techniques to evaluate the performance appraisal can be grouped into three categories Comparative, Absolute and outlet or Result-oriented.Comparative MethodsThese techniques help in evaluation the performance of the employees in a work group. terce main procedures which are used in performance judgements are paired comparisons, raking and forced dispe rsion.Paired comparisons In this method appraiser compares the pair of individuals, rating which employee is better. This could be based on the overall performance of the job or one specific trait. A rank order is obtained from the number of times each individual is selected as the better of a pair (Phil Long (1986). Performance Appraisal Revisited. 2nd ed. London IPM Information and Advisory Services).Ranking Rater requires listing the group of individuals and ranking them according to the merit from best to worst. In this procedure a single performance trait is used to evaluate the overall performance of employees towards the objectives.Forced distribution This procedure combines both paired comparisons and ranking methods. Individuals receive a rating and also assigned to categories according to predetermined distribution.Absolute MethodsThis method evaluates the performance of an individual by reference to standards of performance. Techniques include narrative approach, create verbally or trait rating scales, critical incidents and behavioural anchored rating scales.Narrative Approach This method describes the individuals work performance and behaviour in the words of appraiser. The appraiser describes the strengths, weaknesses and potential of an individual and also suggest for improvements that are required. Appraiser can explain in the form of essay or written survey. Narrative procedures have the benefit that they can explain and provide information regarding the individuals performance. quality Rating Scales This is highly structured scale which consists of a list of personality traits. The appraiser should indicate the performance of an individual on a numerical scale for which individual is being appraised have these traits. A strain of this is the graphic rating scale which requires the rater to evaluate the individual on each of several defined qualities along a line containing a variety of objectives from very high to very low (Phil Long (198 6). Performance Appraisal Revisited. 2nd ed. London IPM Information and Advisory Services).Critical incident techniques In this method rater explains the validatory and negative behavioural events which have been discovered within a review period. It is more suitable for performance feedback discussions.Behavioural Anchored Rating Scales (BARS) BARS is one of the prominent behaviour scaling techniques which determine the behaviour ratings and in truth constitute job performance. This methodology is carried out using typical BARS instruments which constitute of series of tumid scales. Each scale determines performance dimension based on job requirements and past observations. The behaviour anchors observed determines the work performance of the individual.Results-oriented MethodsThese methods are mostly based on specific accomplishments and outcomes of job performance instead than behaviours. Assessment is based on how the objectives have been achieved. Objectives being jointly a greed between the superior and marcher and standards are set by discussion and negotiation. As the standards are known the procedure can be corrected as they develop.To study the role of performance appraisal, different appraisal systems, models and how are these helpful in evaluation of employee performance in order to achieve the organisational objectives.To study about performance appraisal systems, methods and techniques.How the appraisal systems are developed and implemented in the real context to achieve the objectives.To study the advantages and disadvantages of different performance appraisal methods.This info has already been published and while using this data the researcher should be very careful about the validity and reliability. searcher should get the data which has been recently published as it will be more applicable to the present scenario. The data used by researcher in this report is mostly from books, electronic journals, and websites and research journals.Sec ondary includes both quantitative and qualitative data, and they can be used in both descriptive and explanatory research. Types of standby data Documentary data, Survey-based data, and those compiled from multiple sources.Documentary secondary data includes written documents and non written documents. Written documents include books, journals, magazine articles, newspaper and internet. Non-written documents such as pictures, drawings, boob tube programme.Multiple-source secondary data can be based entirely on documentary or any survey data, or can combination of the two.Data collected will be analysed with the help of diagrams, graphs, pie charts and etc. Qualitative data collected from all the possible sources will help in achieving the objectives of dissertation. Saunders et al (2003) claims that thither is no standard approach to analyzing qualitative data but discuss one technique where the data are disaggregated into meaningful categories that are subsequently rearranged and analyzed for related data and key themes.The dissertation will be presented in written form meeting the requirements laid down in the Individual Research Dissertation Handbook. And soft copies will be provided in the desirable standard format.Dissertation Time Plan (what are the key times)Meet the appointed lecturer and start with dissertationFinish the introduction and literature reviewAnalyze Data and Interpret data using different data analysis tools and techniquesupdate Literature ReviewComplete dissertation by drawing conclusionSubmit DissertationPhil Long (1986). Performance Appraisal Revisited. 2nd ed. London IPM Information and Advisory ServicesPatricia King (1984). Performance prep and Appraisal. New York McGraw-Hill.Tom Redman, Adrian Wilkinson (2001). Contemporary Human Resource Management. London Prentice Hall. 57-95.Derek Torrington and Laura Hall (1995). Personal Management. tertiary ed. London Prentice Hall. 316-331.Stephen Pilbeam and Marjorie Corbridge (2002). P eople Resourcing HRM in Practice. 2nd ed. London FT Prentice Hall. 258-283.John P Wilson (1999). Human Resource Development. London Kogan Page. 153-162.http//www.businessballs.com/performanceappraisals.htmwww.rose.edu/faculty/bperryman/f6.pdf
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