Case Study 2 - Pushing Paper

|[pic] |Case Study 2-1: Pushing Papers Can be Fun | Case Synopsis The chief of jurisprudence in a large city government describes the problem of acquire his officers to do paperwork. The officers enjoy working with the public and apprehending criminals, not sit aroundting at a desk. The paperwork is boring, but can make the deviance in convictions. The Chief has no financial rewards (bud bushel crunch) and promotions are rigid by seniority, not the quality of paperwork. Officers were trained to perform route work, not fill out forms. Arrests, not paperwork, get noticed. condemnation achievement is due to too many factors to be a achievement criterion. Suggested Answers to Case Questions 1.What achievement problems is the superior trying to typeset? The main problem in this case is poor police report of incidents, as goo d as the resulting lost cases in court. 2. work the MARS model of individual behaviour and performance to identify the possible causes of the unacceptable behaviour. Motivation. There are some(prenominal) facts that designate that the poor paperwork is due to lack of motivation.

First, officers come into this profession because they require to work with the public and catch criminals, not sit in an office filling out reports. Thus, the paperwork task does not conform to their needs for personal growth. Second, social rewards (praise, recognition) result from the out-of-door activities, not paperwork. Third, fi nancial rewards do not encourage peck to do! paperwork. Promotions are based on seniority, so they spark officers to catch ones breath with the force, not to complete paperwork. Competitions did not work, either. Ability. It isnt certain that officers are able to complete the paperwork task well enough. They dont seem to receive any readying in this area. However, the captains discussion of the report argument suggests that at least(prenominal) some officers are able to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper